Last Updated: January 2026
At GG Service (“we”, “our”, “us”), accessible from https://ggservice.in/, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile application, or home repair services.
By using our services, you agree to the practices described in this Privacy Policy.
When you book a service or contact us, we may collect:
Full name
Mobile number
Email address
Home or service address
Appliance and service-related details
To deliver our services efficiently, we may collect:
Booking history and service requests
Appliance details (AC, refrigerator, TV, washing machine, microwave, chimney, cooler, etc.)
Assigned technician details
Communication records related to service support
We may automatically collect limited technical information such as:
IP address
Device type and operating system
App usage data and crash reports
This data helps us improve performance, security, and user experience.
Payments are processed securely through third-party payment gateways.
We do not store credit card, debit card, UPI, or banking details on our servers.
We use your information to:
Process and manage service bookings
Assign trained technicians for doorstep repair services
Communicate service updates, confirmations, and reminders
Improve our website and mobile application
Provide customer support and resolve complaints
Prevent fraud and misuse of our platform
Comply with legal and regulatory requirements
We do not use your data for unauthorized purposes.
We do not sell, rent, or trade your personal information.
We may share limited data only with:
Service professionals/technicians assigned to fulfill your request
Payment service providers to process transactions securely
Legal or regulatory authorities, if required by law
All third parties are required to follow appropriate data protection practices.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from minors. If such data is identified, it will be deleted immediately.
We may use cookies and similar technologies to:
Enhance website functionality
Remember user preferences
Analyze traffic and performance
You can disable cookies through your browser settings, though some features may not function properly.
We may also use third-party tools such as Google Analytics for anonymous usage insights, in compliance with their privacy policies.
You have the right to:
Access, update, or correct your personal information
Request deletion of your data (subject to legal obligations)
Opt out of promotional communications
To exercise these rights, please contact us using the details below.
We may update this Privacy Policy from time to time.
Any changes will be posted on our website, and continued use of our services signifies acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy or data handling practices, please contact us:
Website: https://ggservice.in/
Email: [email protected]
Phone: +91 9288302223