Frequently Asked Questions (FAQs)

Frequently Asked Questions

GG Service is a professional home appliance repair and maintenance company serving Nawada and surrounding areas in Bihar. We specialize in repairing and servicing all major home appliances including air conditioners, refrigerators, washing machines, water purifiers, geysers, and more. With 7+ years of experience and 100+ certified technicians, we've successfully repaired over 15,000 appliances for 14,000+ satisfied customers.

Primary coverage (within hours)

Bihar 


Extended coverage (within 24 hours)

All over India 


Special Note: For urgent emergencies, we prioritize service even in remote areas. Call +91 9288302223 to check availability in your specific location.

Appliance Repair & Service:

Air Conditioners (Split & Window, all brands)

Refrigerators & Freezers

Washing Machines (Front Load & Top Load)

Water Purifiers (RO, UV, UF systems)

Geysers & Water Heaters

Microwave Ovens

Kitchen Chimneys

Coolers

Induction Cooktops

Installation Services:

AC Installation & Uninstallation

Chimney Installation

CCTV Camera Installation

Water Purifier Installation

Home Services:

Electrical Wiring

Plumbing

Painting

Water Tank Cleaning

Other Services:

Laptop/Computer Repair

Home Tuition

Pandit Services

Catering (Halwai)

Labor/Manpower

Home Maid Services

Vehicle Services

We service ALL major brands including:

Air Conditioners: Voltas, LG, Samsung, Daikin, Blue Star, Carrier, Hitachi, Panasonic, Godrej, Whirlpool, O General, Lloyd

Refrigerators: LG, Samsung, Whirlpool, Godrej, Haier, Panasonic, Videocon, Bosch, Electrolux

Washing Machines: LG, Samsung, IFB, Bosch, Whirlpool, Haier, Godrej, Panasonic, Videocon

Water Purifiers: Kent, Pureit, Aquaguard, Livpure, Blue Star, Havells, LG, AO Smith, Eureka Forbes

Other Brands: And many more! If you have a less common brand, call us - we likely service it.

Yes, absolutely! We use only:

Genuine brand-authorized parts

Original equipment manufacturer (OEM) parts

Certified replacement parts with warranty

We never use duplicate or substandard parts. All our spare parts come with warranty coverage.

Why it matters: Using genuine parts ensures:

Longer appliance life

Better performance

Safety compliance

Warranty validity

Our service guarantee stands valid

Multiple convenient ways:

Option 1: Phone Call

Call: +91 9288302223 (24/7 available)

Option 2: WhatsApp

 Message: +91 9288302223

Send us your:

Name

Address

Appliance type

Problem description

Option 3: Website

 Visit: www.ggservice.in

Click "Book Now" and fill the form

Option 4: Walk-in

Visit: Shop 324, Jila Parishad Market, Near Museum, Nawada - 805110

Average Response Time:

Phone: Immediate

WhatsApp: Within 15 minutes (business hours)

Website: Within 30 minutes

Walk-in: Immediate

Regular Hours:

Monday to Saturday: 7:00 AM - 6:00 PM

Sunday: 9:00 AM - 4:00 PM

Emergency Service:

Available 24/7 for urgent breakdowns

Additional charges may apply for late-night service (10 PM - 6 AM)

Holidays:

Limited staff on major holidays (Holi, Diwali, Eid)

Emergency services always available

8. How quickly can you come?

Same-Day Service:

Within Nawada city: 2-4 hours

Immediate surroundings: 4-6 hours

Emergency Service:

Priority response: 1-2 hours (within city)

For critical appliances (refrigerators, ACs in summer, water purifiers)

Scheduled Service:

Book in advance for convenient time slots

We'll arrive within your chosen 2-hour window

Factors Affecting Time:

Distance from our shop

Current service load

Time of day

Weather conditions

Yes! We offer time slot booking:

Morning Slots:

8:00 AM - 10:00 AM

10:00 AM - 12:00 PM

Afternoon Slots:

12:00 PM - 2:00 PM

2:00 PM - 4:00 PM

Evening Slots:

4:00 PM - 6:00 PM

Note: Time slots are approximate 2-hour windows. We'll call 30 minutes before arrival to confirm.

For Exact Time Needs:

Let us know if you have a hard constraint (e.g., leaving for work) - we'll do our best to accommodate.

Visiting/Inspection Charge:

199 (covers technician visit and free diagnosis)

Labor Charges:

Varies by appliance and complexity:

Minor repairs: 300-800

Moderate repairs: 800-2,000

Major repairs: 2,000-5,000+

Spare Parts:

Charged separately at market rate (genuine parts only)

Complete Service Packages:

AC Service: 699-1,499

Refrigerator Service: 599-999

Washing Machine Service: 499-899

RO Service: 699-1,299

Note: Exact pricing provided after free diagnosis. We don't start work without your approval of the cost.